Downloading Microgaming software

Please be patient as the Download Box may take up to minute to display. Click on the "Save" button, when the download box appears, to save the download. When the "Save As" Box appears, choose where you would like to download the software to (desktop by default) and click "Save"

Once you have saved the file and the download has finished, double click on the Casino Game icon located where you saved your download,
or on your Desktop Icon.

DOWNLOAD BOX DOESN'T APPEAR?

If you see this image under your address box in your browser, then click on it and choose download file. This will initiate the download process.

How To Install The Software

1. After completing the download you will need to install the software (You must remain connected to the Internet).

2. Double click on the Piggs Peak icon located where you save the download.

3. A dialog box will appear stating "Initializing Wise Installation Wizard"

4. Another box called "Install Wizard", which will guide you through the installation process step-by-step.

5. You will need to select "Next" four times, and then select "Finish".

6. A dialog box will appear showing the percentage progress of the installation.

7. Another box will appear informing you "Piggs Peak has been successfully installed". Click "OK".

8. The software will now launch automatically. Now you can open an account.

How To Open An Account at a Microgaming Casino

After you have Downloaded the casino you will be asked to Open Your Free Account.

As the software launches the "Online Registration Wizard" will appear. Decide if you wish to open a REAL account (play for real money) or a GUEST account (play for fun). Once you have selected the correct option, you will be prompted to fill in the online questionnaire. When you have finished the questionnaire a "Registration Complete" box will appear, giving you your account number and password. Keep them somewhere safe!
After you have opened an account you will need to log on.

How To Log Onto the Casino

The software will be stored on your desktop. To access the casino, click on the "XYZ Casino" icon on your desktop. The software will launch and a box with the Casino’s logo will appear informing you "Loading software…Please be patient" The casino menu will then appear, click on the "CONNECT" button and enter your account number and password.

How To Purchase Credits (Playing Money)

1. If you selected the REAL account option, you will now need to make a purchase to continue.

2. A dialog box will appear stating, "You currently have no credits to play with. Would you like to go to banking to purchase credits?". Select "Yes".

3. You will now be at the "Banking Menu". This is only for credit card/debit card purchases. Should you wish to purchase credits by another method e.g. Internet transfer, bank deposit, you will need to contact the support desk on 0800 003 549 (toll-free) or email at support@piggspeak.com

4. In the "Banking Menu" select "Add credit card"

5. You will need to fill in the "Personal Billing Details" questionnaire.

6. Once you have finished a box will appear informing you "Your card has been successfully registered at the Casino".

7. It will then indicate your card limit.

8. Click on the arrow to the left of your card number and select the amount that you wish to purchase.

9. Confirm your purchase by selecting "Yes" or "No"

10 A box will inform you "Please wait…purchase pending"

11. Next, an "Online Banking Box" will appear stating "Your purchase has been approved and will be billed as "XYZ Casino"

12. Now you can exit banking, return to the casino and start playing! Good Luck!

How To Play At a Microgaming Casino

1. Once you are ready to play, go to the casino menu, and click on the button for the game of your choice (scroll left/right for more games).

2. A dialog box called "Starting Module" will appear, indicating the progress of the game’s download. If this is not the first time you have opened the software it should take a couple of seconds.

3. If this is the first time you are opening the software you will see that below each game button the text "CLICK TO DOWNLOAD" will be visible in white text. As soon as you click the button the game will start downloading. A "Starting Module" box will indicate the progress of the download.

4. While you are busy playing the selected game, the other games will download in the background. By the time you exit the game you are busy with, the rest of the games should have finished downloading. (This may take some time due to the large suite of games available, depending on your Internet bandwidth (Internet speed)

How To Cash In Your Winnings AT a Microgaming Casino

1. Go to the "Banking Menu" by selecting the "Bank" button (the purple button above the HELP button).

2. Select the "Cash-in" option.

3. Select the amount you wish to cash in.

4. Confirm the amount by selecting "Yes" or "No"

5. You will be informed that your cash-in is being processed.

6. Please note that your cash-in will be transferred to a pending period of 24 hours. During this period, you may reverse your cash in for future play, without having to purchase additional credits. This can be done by clicking on the "REVERSE CASH IN" button in the banking menu. On expiry of this 24-hour period, this cash-in will be processed and you will receive an email confirming the allocation.